| FAQ Do you accept Credit Cards? Yes, we accept all major Credit and Debit cards. However we are not yet able to take your card number via the web, so you will need to either telephone us or send your order by post (as for cheques). How do I place an order? As you browse through the shop, if there is an item you would like to order, just click the button labelled 'add to cart'. You will then be taken to the 'view cart' page, where you can check what you have ordered (this is where you can alter the quantity by typing a different number in the box, then clicking on the 'update cart' button), and then either return to the shop via the 'back' button, or proceed to the Checkout via the 'checkout' button. When you do go to the Checkout, if it is your first visit you will be asked to fill in your name, address, email, and a password; on subsequent visits you will only be asked for your email address and password (you will also be given the chance to update your address etc). From here you will be taken to a display of your order, which will now have the postage added, you can opt to pay by either cheque/Postal Order (also chose this option if you wish to pay via your Credit Card) or via Paypal. In either case, once you have chosen the option you require, click the 'continue' button, you will then be asked to either 'cancel' or 'confirm' your order. When you confirm, if you have opted for Paypal you will be either taken through the routine of opening a Paypal account, or logging on to Paypal if you already have an account. If you opted to pay via Cheque, Postal Order (or Credit Card), you will be given instructions on how to make your payment. Please note, it is vital that you include the correct country when entering your address, or you will not be charged the correct postage rate. What are your shipping charges? All UK orders are charged 10%, the charge for European destinations is 20%, and all other destinations are charged at 25%. This charge will be automatically added to your order. |
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